![]() Demonstrate product knowledge, understanding customer demand and merchandising best practices to recommend selection and placement.Lead the execution on all merchandising directives.Assist and guide associates on the point of commerce process.Make informed decisions to support store expense management (e.g.Maintain a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising.Create a hospitality mentality among all associates on the sales floor, creating a best in class customer experience.Ensure associates adherence to Kohl's policies and procedures.Continuously develop and coach all associates, including appraising their performance for the purpose of recommending and executing on promotions or other changes in position.Communicate and educate associates on key priorities to support Sales, Service and Loyalty.Foster a collaborative and engaged environment, addressing and managing associate concerns.Collaborate with the store executive team to develop and execute associate retention strategies. ![]() You will play a large part in driving store sales and profit by ensuring customer satisfaction and brand standards through the hiring, training and development of associates in customer engagement, operations and merchandise presentation. You will create a first-class omnichannel experience by promoting a hospitality mentality in all areas of the store for Kohl's Customers and Associates. Kohl's mission is to inspire and empower families to lead fulfilled lives you are at the forefront for bringing this into action. ![]()
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